Lifetime Warranty

Starting in 2026, we are offering a FREE LIFETIME WARRANTY on all  PearTune MSO chips sold within the European Union.

When you buy a premium product, you expect premium reliability. At PearTune, we don’t just sell MSO chips; we develop and manufacture them ourselves. We know exactly what is inside. We know that we use the highest quality components designed to withstand humidity, vibrations, and temperature fluctuations.

That is why we have decided to take a radical step that changes the rules of the game. Forget about the standard two-year warranty period. For us, it no longer exists.

What does this mean for you?

All orders placed from January 1, 2026, for delivery within the EU, automatically include our Lifetime Warranty.

  • No Hidden Fees: You don’t have to pay extra for peace of mind in your shopping cart. With us, it is standard.
  • No Registration Required: You do not need to fill out any forms to activate the warranty. Your invoice is your ticket.
  • Instant Replacement: If the chip stops working at any time in the future due to an electronic defect, we won’t waste time with complicated repairs. We will immediately send you a brand-new piece.

How are we different?

While some retailers offer a lifetime warranty as a paid add-on or subject it to complex conditions and fine print, we choose the path of absolute transparency.

We believe that tuning should serve you for the entire lifespan of your e-bike. If the chip fails—whether in 3 years or 10 years—it is our responsibility, not yours.

How does it work?

It is simple. If your chip stops working:

  1. Contact us at info@pear-control.com or call +420 775 165 822.
  2. Send the non-functional chip along with your proof of purchase and a brief description of the fault to our address:
    PearControl Příkopy 1889 393 01 Pelhřimov Czech Republic
  3. We will immediately send a new chip back to your address.

Ride to the fullest. We will take care of the technology. Forever.